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Privacy Policy

Last updated: August 2026

Private Transfers Australia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you provide directly to us when making a booking, such as your name, email address, phone number, and pickup/drop-off details. We use this information solely to facilitate your requested transportation services.

How We Use Your Information

We use the information we collect to coordinate your transfers, communicate with you regarding your booking, process payments securely, and improve our services.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at privatetransfersaustralia@gmail.com.

Clear service guarantees

  • Up to 60 minutes of complimentary airport waiting time for flight pickups.
  • Incoming flights are monitored to help coordinate airport pickup timing.
  • Australian road tolls are included in the confirmed quote.
  • Meet-and-greet and child seats are available when requested and confirmed during booking.

Driver standards

Drivers are selected against police background checks, required commercial passenger-transport accreditation, applicable licensing and insurance requirements, and local route knowledge. These standards support a professional, informed and safety-conscious journey.